Privacy Policy

1. Information We Collect

When you interact with Conciqa websites, call our demo lines, or submit inquiry forms, we collect information necessary to deliver our services and respond to your requests:

• Contact Information: Name, work email address, phone number, company name, and industry.
• Call Audio & Transcripts: When you call our live phone demonstration numbers, your call audio may be processed in real time and transcribed solely for demonstrating conversational front-desk capabilities.
• Attribution & Technical Usage: First-touch and last-touch referral sources, UTM parameters, device type, browser information, and interaction timestamps.

2. How We Use Information

We use collected data strictly for operational, commercial, and quality purposes:

• Scheduling and confirming product walkthroughs and live demonstrations.
• Demonstrating accurate phone receptionist answering and appointment coordination.
• Improving our conversational voice models and service reliability.
• Sending requested operational follow-ups and service communications.

3. Data Sharing & Third-Party Services

We do not sell, rent, or monetize your personal data. We share data only with authorized infrastructure service providers who help us operate our platform (e.g. cloud database hosting, telephony carriers, analytics).

4. Data Retention & Security

We implement administrative and technical controls to safeguard your data. You may request the deletion or export of your contact records at any time by contacting privacy@conciqa.com.

5. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us at privacy@conciqa.com.