The AI receptionistbuilt forHome Services.
Your team should be doing the work — not choosing between the customer in front of them and the ringing phone.
Conciqa answers missed, after-hours and overflow calls, qualifies the customer, checks real availability and moves the conversation forward — while your team stays focused on the job.
Built for businesses that compete on service, not just price.
Your staff shouldn't choose between the customer in front of them and the ringing phone.
During peak hours, your front desk is checking in clients, handling payments, or coordinating dispatch. After 5:00 PM, calls go straight to voicemail.
In local service industries, callers don't leave voicemails. They hang up and tap the next listing. Conciqa captures and schedules those callers instantly.
Over 60% of calls to small and medium businesses go to voicemail or ring out.
Reported by Invoca
When prospects hit voicemail, the vast majority simply hang up and call a competitor.
Reported by Forbes
End-to-end execution.
Experience the real-time transition from an after-hours emergency ring to a fully booked appointment in your CRM.
Engineered for Front-Desk Precision.
Answers from approved business knowledge.
Answers from approved business knowledge.
Conciqa is configured around verified company information and escalation rules, so when a reliable answer isn't available it can clarify, capture the request or hand the conversation to the right person.
Live Availability
Reads your dispatch calendar to book high-value jobs into real open slots.
Natural Interruption
Stops speaking immediately when the customer interrupts.
Selective Escalation
Intelligently routes complex calls to your on-call human staff based on customized rules.
CRM Sync
Pushes caller contact details, summaries, and priority tags directly into your pipeline.
Keep your number.
Keep your calendar.
Keep your CRM.
Conciqa is designed to fit around the way your business already operates. Route only the calls you want covered, connect the systems you already use, and replace infrastructure only when there is a reason to.
Your phone number
Use the existing number. Coverage can be configured for 24/7, after-hours, busy or no-answer scenarios.
Your calendar
Connect scheduling so Conciqa can work from actual availability.
Your CRM
Keep the CRM your team already knows where integration is supported.
Your team
Transfer important conversations to a human based on your rules.
Choose how Conciqa covers you.
The AI doesn't need to replace your front desk to transform what happens to unanswered calls.
24/7
Every eligible inbound call.
After Hours
Your team handles the day. Conciqa handles the rest.
Overflow
Conciqa steps in when your staff is busy.
No Answer
Your team gets the first opportunity; Conciqa catches what would otherwise be missed.
The Cost of Unanswered Calls.
When a homeowner or business calls and reaches voicemail, a significant majority hang up and call the next listing. Calculate the potential pipeline opportunity you can recover with immediate response.
Your Business Parameters
Potential Opportunity at Risk
Not another voice bot with your business name pasted into a prompt.
A Conciqa deployment is built around your business knowledge, customer journeys, qualification rules, scheduling, escalation logic and connected systems.
Add AI front-office services to your client offering without building the voice infrastructure yourself.
Everything you need to know.
Yes. In many deployments your customers continue calling the number they already know. Conciqa can be connected through call forwarding, compatible VoIP/SIP setups, or a managed number configuration depending on your phone system.
No. Coverage can be configured around your operation — 24/7, after hours, overflow, busy/no-answer, or another agreed routing setup.
No. The preferred approach is to connect what's already working wherever the required integration is available. If a business does not have a suitable system, we can recommend an option.
Yes, when scheduling is connected. Conciqa can work from live availability and complete supported booking actions during the conversation.
The agent follows approved business knowledge and operating rules. When an answer should not be guessed, it can clarify the request, capture the details or escalate according to the configured workflow.
Yes. Calls can be transferred or escalated based on the business's rules, caller intent, urgency or other configured conditions.
Simple phone-forwarding pilots can often be configured quickly once business knowledge and access are ready. More advanced CRM, SIP, messaging or number-porting setups may require additional integration or carrier time.
Yes. The industries on this site are examples of high-value use cases. Conciqa agents are configured around each business's services, policies, customer journeys, systems and escalation rules rather than using one generic script.
The call gets answered.
The customer gets understood.
The next step gets handled.
Book a 20-minute demo to see how Conciqa fits into your front office, or call the live agent right now.
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